Building trust and embedding resident voice

24 June 2020

Hattie is the Chair at PA Housing

Coronavirus or no coronavirus, building trust amongst residents always comes down to just three things: the first is listening to what individuals are telling you, the second is acting on it, and the third is reporting back to them, outlining what you have done and why.

Becoming brilliant at data governance: the basics

25 February 2020

Kerry is Acting Chief Information & Data Officer at Hyde Housing

While everyone thinks data is important, we often take it for granted…until something goes wrong.