• Paul Bayly

    Paul Bayly

    Governance and Compliance Manager, National Housing Federation

    Paul is the Governance and Compliance Manager for the Federation, he looks after the Federation’s internal risk and assurance processes and is responsible for advising members on governance matters. Paul also assists organisations looking to adopt the Federation’s Model Rules for Registered Societies.

  • John Bryant

    John Bryant

    Policy Leader, National Housing Federation

    John leads on regulation and service improvement at the Federation. He currently heads the Federation’s project on dealing with the regulatory implications of a more diverse sector and a more difficult operating environment. He is also heavily engaged in the Federation’s work on welfare reform, rents policy, the investment framework, and the introduction into the sector of a regime of fixed-term tenancies. He has worked at the Federation since 1992, dealing with housing management issues including tenancy matters, anti-social behaviour and service charges.

  • Stephen Bull

    Stephen Bull

    Senior Consultant, Campbell Tickell

    Stephen is an authority on housing governance having been working in the affordable housing sector for 20 years. At the Housing Corporation (now the HCA) he was responsible for the regulation of over 200 organisations of all sizes and complexity including those embarking on the LSVT journey and those who were encountering difficulties in their governance and financial stability. As Head of Governance at the National Housing Federation Stephen has provided practical advice and policy guidance on governance issues as diverse as organisational governance structures, Board appraisals, Board recruitment and payment, regulation issues and mergers. 
    Stephen has been instrumental in ensuring the housing association sector has access to up to date governance documents. He has been directly involved in the production of 'Model Rules' for community benefit societies as well as the NHF Codes of Conduct (2010 and 2012) and Governance (2004, 2010 and 2015 editions).  He has commissioned and been instrumental in the content of publications on Board payment, risk, merger and group structures code and has produced short reports on Board payments, LSVT structural change and the difference between constitutional set ups. He has a comprehensive knowledge of governance issues and what good looks like!
    Stephen is an accomplished public speaker and has given presentations at many conferences for housing associations, charities, school governors and young leaders. He has facilitated Board away-days and helped Boards to focus on the big picture and have the strategic conversations.
    He has been a stalwart of the company secretaries’ forum, and the NHF National Smaller HA group and set up and was in charge of the NHF Company Secretaries conference and had input into the Board members and the annual smaller HA conference.  Before working in the affordable housing sector he was an auditor at the National Audit Office.

    At Campbell Tickell, Stephen works in the Governance team and has worked on a number of Governance reviews, Board appraisals, preparation for In Depth Assessments and Board awayday facilitation.

  • Rachel Challinor

    Rachel Challinor

    Director of Governance, Performance and Compliance, Longhurst Group

    Rachel Challinor has been the Director of Governance, Performance and Compliance at Longhurst Group since July 2016. Prior to her current role, Rachel worked for 5 years at Aspire Housing in Staffordshire. She spent 4 years working with Cooperative Group and Cooperative Bank following the merger of the Cooperative with Britannia Building Society. In the 10 years spent with Britannia, Rachel worked with the Corporate Banking Team / Commercial Lending Teams working with Registered Providers country wide. Rachel grew up in Stoke on Trent and is motivated to improve communities and create opportunities for residents in areas of deprivation.

  • Michelle Friday

    Michelle Friday

    Performance and Risk Manager, WM Housing

    Michelle has worked in the housing sector for 27 years, primarily in performance management and customer feedback roles and most recently transitioning into the field of risk management. As Performance and Risk Manager for WM Housing, Michelle is responsible for ensuring that the principles of the Group’s risk management framework are followed throughout the Group and its subsidiaries and that the structure and processes are in place to manage risks and their potential outcomes.

  • Brenda Infante

    Brenda Infante

    Director, Infante Consultants - Governance Advisors to the Third Sector

    Brenda is a company secretary with a long career in governance and regulatory compliance. After ten years as a regulator, Brenda established Infante Consultants, providing specialist governance support services and interim company secretary cover. She also conducts governance reviews, facilitates board strategy and development days, and carries out board appraisal programmes. She has served as a board member, and currently chairs a learning disabilities charity. Brenda helped establish the Federation's Company Secretaries Forum, and served as forum secretary for several years.

  • Fiona MacGregor

    Fiona MacGregor

    Executive Director of Regulation, Homes and Communities Agency (HCA)

    Fiona was appointed director of the HCA in 2015 and is responsible for the regulation of social housing providers. Prior to this, as director of programmes, she was responsible for the HCA's affordable housing and help to buy programmes. Fiona has over 20 years' housing experience, covering development investment, programme delivery and policy development. She has worked at the HCA since it launched in 2008, before which she was deputy director of investment at the Housing Corporation, and prior to that, head of development at London & Quadrant.

  • Paul Medford

    Paul Medford

    Group Company Secretary, Aspire Housing Group

    Paul joined Aspire Housing in 2010, after spending the first 16 years of his career in banking. His career in banking took in roles in sales, credit risk and marketing, before Paul retrained as a Company Secretary qualifying through the ICSA Professional Programme in 2008. Paul’s role at Aspire covers the management of governance and assurance across the group of companies. This includes board support, data protection, business continuity and fraud management amongst other duties.

  • Clare Miller

    Clare Miller

    Executive Director Governance and Compliance, Clarion Housing Group

    Clare is Clarion Housing Group’s Director of Governance and Compliance, having been Affinity Sutton’s Group Director of Governance and Compliance since June 2010. Before this she was an executive director of the TSA where she was responsible for the regulation of housing associations in England. Prior to that she worked for the Housing Corporation, where she led the financial regulatory work dealing with associations in special measures. Clare is a chartered accountant, qualifying with Coopers and Lybrand.

  • Katie Moore

    Katie Moore

    Group Head of Performance, Risk and Intelligence, WM Housing Group

    Katie has worked in the housing sector for over 7 years starting on a graduate scheme. Katie’s career has focused on research and business intelligence and influencing the scope of these within WM Housing since 2014 when she became Head of Business Intelligence. Katie’s role has since expanded in the Group and has responsibility for risk and performance management, as well as customer feedback and complaints. Katie is also a board member for Spring Housing in Birmingham and has been instrumental in changing their approach to risk management in preparation for their HCA registration.

  • Peter Swabey

    Peter Swabey

    Policy and Research Director, ICSA: The Governance Institute

    Peter is responsible for developing the profile of the Institute to members, regulators, policymakers, employers and other stakeholders by delivering thought leadership and lobbying campaigns aligned to ICSA strategy and promoting strong governance as the vital ingredient for success in organisations. He has 30 years' experience of the share registration industry, gained at Lloyds TSB Registrars and subsequently Equiniti and Equiniti David Venus amongst others. He is a member of the CBI Companies Committee, the QCA Corporate Governance Expert Group and the Shareholder Voting Working Group, as well as being an Alternate Member of the Takeover Panel and a past chairman of the ICSA Registrars Group.

  • Paula Tighe

    Paula Tighe

    Information Governance Director, Wright Hassall LLP

    Paula is a qualified data protection professional and leads the trusted advisor information governance service at Wright Hassall. Paula and the team work closely with their clients to provide a confidential, customer-driven service. Their goal is to make data protection and records management integral to business processes in order to reduce and mitigate the risk of non-compliance. As an experienced solution finder, Paula supplies a tailored, focused, dynamic and supportive service to all her clients.

  • Julia Unwin CBE

    Julia Unwin CBE

    Former Chief Executive, Joseph Rowntree Foundation and Joseph Rowntree Housing Trust, and Winner of Outstanding Achievement Award at 2016 ICSA Awards

    Julia Unwin CBE was Chief Executive of Joseph Rowntree Foundation and Joseph Rowntree Housing Trust for the decade between 2007 and 2016. Prior to that appointment she served on the Board of the Housing Corporation for ten years between 1992-2002 and was also a Charity Commissioner. She has written and consulted extensively on issues of governance and board behaviour. She is now chair of the Independent Panel on the Future of Civil Society, as well as serving as a non-executive director on two commercial boards.

  • Baroness Diana Warwick

    Baroness Diana Warwick

    Chair, National Housing Federation

    Baroness Warwick is currently the Chair of the National Housing Federation. She was Chair of the Human Tissue Authority until April 2014. Before that, she was Chief Executive of Universities UK for 14 years where she led a body representing the executive heads of 130 universities, both nationally and internationally. She was a Fulbright Commissioner until last year and is a lifetime fellow of the RSA. Diana was a leading trade unionist for 20 years. She was subsequently Chief Executive of the Westminster Foundation for Democracy in the 1990s. She was a member of the Nolan/Neill Committee on standards in public life; a Board Member of the British Council; and a trustee of the Commonwealth Institute and Chair of Voluntary Service Overseas (and is still life Vice-President). She has been a Board Member of the National Council for Voluntary Organisations; a member of the Employment Appeal Tribunal; a non-executive Director of Lattice (now National Grid plc); a trustee Director of the Universities’ Superannuation Scheme (USS) Ltd; and is currently a Board Member of the Pension Protection Fund. She is also Chair of the Trustees of the charity International Students’ House. Diana is a member of the Councils of University College London and Nottingham Trent University. Diana was awarded a life peerage in 1999 in recognition for her public service.